Frequently asked questions

Before your arrival, you will receive an online check-in link to complete. This step is mandatory and allows us to prepare your stay with complete security. Once your check-in has been validated, we will send you your access codes along with all the information you need to reach your Suite independently. On the day of your arrival, you go straight to your Suite thanks to smart locks, with no stop at reception and no waiting. You arrive whenever suits you from 5 pm and can enjoy your stay right away until noon the following day (early or late check-out extras are available). And if you have any questions at all, our team remains available before and during your stay to assist you.

The access codes are sent automatically by email once your online check-in has been validated. You will also receive all the information you need to access your Suite easily: address, floor, building access and, where necessary, how the amenities work.

Yes. Thanks to the self check-in system, you can arrive whenever you like after the official check-in time. It is one of the great advantages of the MiHotel experience: no waiting at a reception desk, no key handover, just a free and flexible arrival.

Your apartment is available from 5 pm on the day of your arrival until noon on the day of your departure.

Fancy making it last a little longer? Early arrival and late departure options may be offered for an additional charge, subject to availability.

Thanks to our self-service access system, you arrive at your own pace, with no reception desk to worry about.

Standard check-in is at 5 pm and check-out is at noon, but early arrival or late departure options may be offered, subject to availability.

Your arrival is 100% self-service. Once you have completed your online check-in, you will receive your personal access codes before you arrive. You can let yourself into your Suite whenever suits you from the scheduled arrival time. Simplicity, freedom and peace of mind.

At MiHotel, arrival is simple and self-service.

After booking, you will receive an online check-in form to complete. This step is essential: it secures your stay and generates your personal access codes.

Once your check-in has been validated, 2 days before your arrival, you will receive by email:

The exact address of your Suite

Your confidential codes

Detailed access instructions

There is no physical reception desk: you arrive whenever suits you from the stated time, with complete freedom until noon the following day.

Lyon abounds with places for a stay for two, but some MiHotel Suites have been designed especially for romantic getaways: a bathtub in the room, a jacuzzi, a private terrace, a fireplace or views over Lyon's rooftops. Historic neighbourhoods such as Vieux Lyon, Bellecour and Les Brotteaux provide the ideal setting for a timeless weekend.

Several MiHotel Suites offer wellbeing amenities right in the room: a private jacuzzi, a freestanding bathtub, a Nordic bath or an XXL shower. Some Suites also have private terraces or fireplaces to extend the experience in an elegant and intimate atmosphere.

MiHotel reinvents the hotel experience by combining the comfort of a premium apartment with the services of a 4-star hotel. Each Suite has its own identity, design and atmosphere. Unlike a standardised aparthotel, MiHotel focuses on unique places in the heart of the city, self-service arrival and an experience that is freer, more intimate and more contemporary.

MiHotel offers a wide range of à la carte services to personalise your stay: delivered breakfasts, romantic decoration, massages, champagne, wellbeing experiences or special touches. The aim is to create a tailor-made stay, whether romantic, professional or simply devoted to relaxation.

Yes. All MiHotel Suites are located in Lyon's most sought-after neighbourhoods: Presqu’île, Bellecour, Vieux Lyon, Brotteaux or close to Part-Dieu station. You enjoy an ideal location for discovering the city on foot, dining out, working or visiting Lyon's iconic landmarks.

Booking directly with MiHotel lets you benefit from the best available rates, exclusive offers and privileged access to personalised services. It is also the best way to talk directly with the MiHotel teams and to support an independent Lyon-based house.

The MiHotel Suites are particularly well suited to business stays thanks to their central locations, self-service access, high-speed Wi-Fi and comfortable living spaces. Some Suites also have a fully equipped kitchen, a dining area or a work corner, ideal for working in an elegant and soothing setting.

Booking on our website mihotel.fr guarantees you the best available rate as well as easier access to additional services.

Yes, all household linen is included in your booking.

The beds are made up before your arrival, and you will have the sheets, duvets, pillows and bath towels you need for your stay.

Pool or beach towels are available at an extra charge of €30 per person per stay.

The Villa Francia residence has a magnificent infinity pool overlooking the Mediterranean.

It is open from April until the end of the All Saints' school holidays.

In July and August, sun loungers are available at a rate of €5 per person per half-day. You can reserve your spot in advance.

Outside these two months, access is free for guests staying in our apartments.

Wristbands are provided in your apartment and must be worn to access the pool.

Yes, your four-legged friends are welcome in our apartments in Cannes!

A supplement of €100 per stay is charged to cover a more thorough cleaning of surfaces and fabrics after your departure.

Please remember to let us know they are coming when you book.

Yes! All our apartments in Cannes have a fully equipped kitchen so you can prepare your meals just as you would at home.

You will find an oven, hob, microwave, toaster, dishwasher and washer-dryer, among other things.

To help you settle in, we also provide a starter kit for your first day: coffee pods, a sponge, tea towels, olive oil, salt, pepper and dishwasher tablets.

Any additional supplies are to be purchased yourself, depending on the length of your stay.

Yes, the MiHotel apartments in Cannes are perfectly suited to business stays, whether for a few nights or a longer work trip.

You enjoy a real apartment with Wi-Fi, air conditioning, a fully equipped kitchen and a washer-dryer, so you remain completely independent during your stay. The generous spaces also allow you to work comfortably while enjoying a pleasant setting once the day is done.

A format particularly well suited to trade fairs, conferences, festivals and business trips to Cannes, as well as to employees on assignments of several weeks who are looking for more space and independence than a traditional hotel room.

Yes, all our apartments in Cannes are air-conditioned.

Every room has air conditioning to ensure a pleasant temperature throughout your stay, especially welcome on hot summer days on the Côte d'Azur.

Yes, it is possible to book several apartments in Cannes for a family event, a wedding or a stay with friends.

Our 3 apartments can be booked together exclusively and accommodate up to 14 people in total. Each apartment has its own terrace, giving you three private outdoor spaces to enjoy.

Please note: the terraces are separated by plexiglass partitions that cannot be removed. It is therefore not possible to join the three terraces into a single large space or to host an outdoor meal for 16 people.

Shared moments are welcome, but parties and festive evenings are not permitted within the residence.

Yes, your four-legged friends are welcome in our apartments in Cannes!

A supplement of €100 per stay is charged to cover a more thorough cleaning of surfaces and fabrics after your departure.

Please remember to let us know they are coming when you book.

There is no shortage of things to do in Cannes! Start with a stroll along the Croisette, between beaches, grand hotels and the Mediterranean, then head up to Le Suquet, Cannes's historic quarter, for its charming lanes and magnificent views over the bay.

Make the most of your stay to discover the Îles de Lérins, wander around the Forville market, have lunch by the sea or simply treat yourself to a relaxing day by the residence's pool.

And to explore more of the Côte d’Azur, Cannes is an excellent base for discovering Antibes, Mougins, Grasse, Nice or Monaco.

No, our apartments in Cannes are unfortunately not suitable for guests with reduced mobility.

Although the residence has lifts, some access routes include steps, stairs and door thresholds, which means we cannot guarantee suitable accessibility for guests with reduced mobility.

Yes, the MiHotel apartments in Cannes are perfectly suited to a romantic weekend on the Côte d’Azur.

Enjoy a spacious apartment with a terrace and views of the Mediterranean, share breakfast facing the sea, relax by the residence's infinity pool, then head into Cannes for dinner or a romantic stroll.

A true cocoon for experiencing Cannes as a couple, amid sea, sunshine and the art of living well.

Absolutely! Our apartments in Cannes are particularly well suited to family holidays.

With two or three bedrooms, a fully equipped kitchen, a private terrace and comfortable living spaces, everyone can enjoy their stay at their own pace.

The Villa Francia residence also has an infinity pool and leisure areas.

A cot can be set up in your apartment on request.

Yes, absolutely: the Suites de Sautet are the ideal base for your business trips to Chambéry.

We offer Wi-Fi and workspaces with sockets and a desk.

Our prices are tailored to business travel budgets, and the generous spaces and comfort will make you feel right at home.

Yes, it is possible to reserve several rooms exclusively for a family event, a wedding or a stay with friends. Parties are not permitted, however.

Several public car parks are located about a 5-minute walk from the Suites de Sautet: Q-Park Europe Chambéry

Visit the Château des Ducs de Savoie, wander through the historic centre, head to the Lac du Bourget or go hiking in the Alps.

A weekend is enough to discover the highlights. A longer stay lets you explore the lake, the surrounding resorts and the Savoy vineyards.

Due to the historic architecture and the typical staircases of the medieval town, the Suites are unfortunately not suitable for guests with reduced mobility, nor is the medieval town as a whole.

Yes. The warm atmosphere and the location in the heart of Chambéry make it an ideal place for a getaway for two, combining heritage and nature.

Built in the 15th century, this building was used to store and control salt, a precious commodity at the time — a rare good, heavily taxed through the ‘gabelle’.

Salt meant wealth, the preservation of food, and therefore life itself. Pérouges, a town of merchants and craftsmen, traded in it, and the Grenier à Sel was then an essential stop for the inhabitants: a place for meeting, exchanging and negotiating.

Restored today with respect and care, the Grenier à Sel remains a living witness to the past of Pérouges, which is listed among Les Plus Beaux Villages de France.

Every stone, every beam still bears the imprint of time, and of the hands and voices that shaped its history.

We invite you to savour this piece of ancient soul, and to feel its tranquillity and strength.

You can get to Pérouges

- By car: you can park in the car parks provided at the entrance to the town. Vehicles are strictly prohibited inside the medieval town.

- By train to Meximieux station, then a 20-minute walk to your Suite, or a 10-minute taxi ride.

Beware of heavy and bulky suitcases: access to the medieval town is difficult as it is steep and entirely cobbled. The access path is not recommended for anyone with reduced mobility.

You can park close to your Suite at the Grenier à Sel. The medieval town is pedestrianised to preserve its historic charm. Visitor car parks are located below the village, a few minutes' walk from the Grenier à Sel.

Arriving on foot, by way of the ramparts, is already part of the experience.

There is bound to be a MiHotel Suite that suits you, whatever the reason for your stay: it all depends on what you have in mind: Romantic getaway: a bathtub, soft lighting, breathtaking viewsBusiness trip: a workspace, high-speed Wi-Fi, close to Part-Dieu station or a metro ride from BellecourWeekend with friends: spacious Suites with several bedsA truly special occasion: ultra-luxury Suites with signature servicesEach Suite page details the amenities, capacity and atmosphere. If you are unsure, our team can guide you according to your expectations, your tastes and the nature of your stay.

Pérouges can be explored all year round.

Spring and summer show off the flower-decked façades and lively terraces at their best.

Autumn brings an exceptional golden light to the old stonework.

Winter, quieter and more secluded, reveals an intimate, almost timeless atmosphere. The Christmas market in the medieval town of Pérouges is well worth experiencing at least once.

Each season transforms the town and offers a different experience.

To organise your visit (guided tours, events, restaurants, walks across the Ain plain), you can contact the tourist office:

Office de Tourisme Pérouges Bugey Plaine de l'Ain

Official website: https://www.perouges-bugey-plainedelain.com

Telephone: +33 (0)4 74 61 00 88

We are also on hand to recommend our favourite addresses and tailor your stay in the heart of the medieval town.

Yes, absolutely. The medieval town of Pérouges is one of the most romantic destinations near Lyon. Our Suites, nestled in a historic building, offer an intimate and welcoming atmosphere, ideal for a romantic weekend. A bathtub, a period fireplace or a private Nordic bath, depending on the Suite: everything is designed for a timeless escape.

For an experience with a bathtub, the Suite Louise is perfect, nestled beneath its sloping attic ceilings.

For a truly exceptional moment, the Suite Duchesse has a private Nordic bath on its terrace with panoramic views over the Ain plain.

If you are looking for a distinctive atmosphere with a period fireplace, the Suite Médaillon offers a unique and intimate setting.

Yes. The Grenier à Sel can welcome several families or groups of friends who book multiple Suites at the same time. It is an ideal option for a birthday, a family weekend or a private event in an exceptional historic setting less than an hour from Lyon.

The Suite Lys has a fully equipped kitchen and can accommodate up to 3 extra beds in the living room. It is ideal for a family stay or a longer stay in the Ain. The kitchen pack must be booked in advance for an additional €15

Yes, all our Suites at the Grenier à Sel in Pérouges are air-conditioned in summer and heated in winter.

Yes, the Nordic bath in the Suite Duchesse can be used all year round. In winter, the experience is particularly magical, with the hot water contrasting with the crisp air and the open view across the plain.

Booking direct guarantees you the best available rate, easier access to our additional services and personalised support. It is also the best way to prepare your stay and add extras before you arrive.

A weekend in Pérouges is always an excellent idea. Settle in at MiHotel, in the former Grenier à Sel, stroll through the cobbled lanes, explore the ramparts, discover the local artisans, taste the famous galette de Pérouges, dine in a historic inn, or set off for a walk across the Ain plain.

The town is best explored on foot and offers complete immersion in medieval history.

Half a day is enough to see the highlights. A full weekend lets you fully enjoy the atmosphere, the restaurants and the surrounding area.

Yes. Children love the medieval atmosphere, the cobbled lanes and the ramparts. The Suite Lys, with its extra beds, is particularly well suited to families. Please note, however, that pushchairs are strongly discouraged on the town's cobblestones, which make wheeling one almost impossible. Bring a baby carrier instead.

Lyon is one of the most accessible cities in Europe.

By train: Lyon-Part-Dieu station serves Paris in 2 hours, Marseille in 1 hour 40 minutes and Geneva in 2 hours.

By air: Lyon-Saint-Exupéry Airport is linked to the city centre by the Rhône Express.

By car: Lyon is connected to Europe's major motorway routes.

By public transport: the metro, tram and buses make it easy to get around between the historic districts and the business areas.

All MiHotel Suites are located right in the heart of the city, close to public transport.

Lyon is committed to sustainable mobility, and some areas are heavily regulated, particularly on the Presqu’île and in Vieux Lyon.

We recommend:

Secure public car parks (LPA, Q-Park, Indigo)

Park-and-ride car parks on the outskirts if you would rather avoid driving into the centre

Public transport for getting around the city centre

Most of our addresses are in neighbourhoods where you will not need a car during your stay. Everything is within walking distance.

Visiting Lyon means discovering a city on a human scale, compact and elegant, where everything can be done on foot if you plan your route just a little in advance.

1. Pick out the must-see neighbourhoods

Vieux Lyon: Renaissance lanes and secret traboules

Fourvière: an exceptional panorama from the Basilique Notre-Dame de Fourvière

The Presqu’île: shopping, architecture and the central square

The banks of the Saône and the Rhône: perfect for a stroll at sunset

The Parc de la Tête d’Or: a green haven, ideal for a break in nature

2. Book popular experiences in advance

Gourmet restaurants, renowned Lyon bouchons, guided tours and museums can be fully booked, especially at weekends. Planning ahead will spare you any unpleasant surprises.

3. Opt for sustainable ways of getting around

Lyon is committed to reducing car traffic in the city centre. The metro, tram and walking are often quicker and more comfortable.

4. Tailor your plans to the season

Lively terraces in summer, cultural walks in spring, golden light in autumn, an enchanting atmosphere in winter… each season has its own feel.

5. Make the most of your MiHotel location

All our Suites are located right in the heart of the city: you are already at the centre of it all. Often the best preparation is to leave room for spontaneity, to lose yourself in a cobbled lane or to push open an unexpected door.

If you wish, we can also recommend addresses or experiences suited to your stay.

No, pets are not allowed at MiHotel.

Our Suites are located in residential buildings in the city centre, and we take particular care to respect our neighbours, the peace and quiet of the premises and the high standards of hygiene we apply.

Thank you for your understanding; we remain on hand to point you towards suitable solutions if you are travelling with a pet.

Lyon is worth visiting all year round.

Spring: mild weather, ideal for strolling around the Presqu’île

Summer: lively terraces and bustling banks of the Saône

Autumn: golden light on the Renaissance façades

Winter: a magical atmosphere during the Fête des Lumières

Each season reveals a different side of the city.

Here are the essentials:

There is no physical reception desk

Online check-in is mandatory

Undeclared parties and events are prohibited

The Suites are non-smoking

Respect for the neighbours is paramount

Access codes are personal and temporary

MiHotel offers a self-service experience that is elegant and seamless.

You are at home, in the heart of the city — with the high standards of an upscale establishment.

MiHotel does not have private parking. However, all the Suites are located in the city centre, close to public car parks, often just a few minutes' walk away. Practical information and parking recommendations are sent to you before your arrival.

A full clean is carried out before your arrival. During your stay, no daily cleaning is scheduled, so as to preserve your peace and privacy. A full clean with a change of linen can, however, be booked as an extra during your stay.

At MiHotel, enjoy a completely self-service arrival, with no reception desk and no key handover.

Once you have completed your online check-in, you will receive your personal access codes along with all the information you need to reach your apartment and access the car park.

You can then settle in freely from 5 pm, even if you arrive late.

Our team can be reached by telephone 24 hours a day, 7 days a week, to assist you during your stay.

No. There is no restaurant within the residence. However, each apartment has a fully equipped kitchen so you can prepare your meals independently. Several supermarkets can be reached by car nearby, about 15 minutes from the apartments.

You can also make the most of your stay to discover the many restaurants in Cannes, just a few minutes from the residence.

Please note: the Villa Francia is located in the hills above Cannes. To get to the town centre, we recommend taking a taxi or an Uber, or being prepared for a rather sporty walk!

Yes, each MiHotel apartment in Cannes comes with a free parking space within the Villa Francia residence.

One space is provided per apartment, for one vehicle.

All the information you need to access the car park is sent to you before your arrival, along with your access instructions.

No, we do not offer breakfast or meals in Cannes. The Villa Francia residence does not have a restaurant.

Each apartment does, however, have a fully equipped kitchen and a dining area so you can enjoy your lunches and dinners independently.

Several supermarkets can be reached by car, about 15 minutes away.

To discover the local specialities, you can also head to the restaurants in central Cannes, Le Suquet or along the seafront.

In July and August, a beach-style paillote is also open within the residence: among other things, you can order your bread and pastries for breakfast there.

Yes. Your breakfast is served at the famous Café de l'Horloge, 50 metres from your room. A table will be reserved especially for you. Monday to Saturday from 8 am to 11 amSunday from 9 am to 11 amBreakfast will include: Viennoiserie

Yes. Your breakfast is served at the Hostellerie, a landmark of the medieval town, just a 1-minute walk from your Suite. Open 7 days a week, from 7 am to 10.30 am. Annual closure: the two weeks of the winter school holidays. On the menu for your continental breakfast: Hot drink